Intermittent issues accessing Fusebill Services

Incident Report for Stax Bill

Resolved

This incident has been resolved.

Posted Oct 14, 2021 - 18:43 EDT

Update

We are continuing to monitor for any further issues.

Posted Oct 14, 2021 - 15:57 EDT

Monitoring

Systems and access have been stable for the past few hours. Fusebill will continue to keep monitoring to ensure everything has been restored to 100%

Posted Oct 14, 2021 - 15:57 EDT

Investigating

Fusebill's service provider is continuing to experience intermittent issues. We continue to monitor the situation as they look to resolve the issue. During this time access to Fusebill services may be interrupted.

Posted Oct 14, 2021 - 12:26 EDT

This incident affected: API, Admin Interface, Hosted Checkout Pages, Transparent Redirect, and Self Service Portal.